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Service and Support

Making the Difference

EA Group are setting the standards and leading the automatic door industry with full service support.
Here are some of the policies that underpin the EA-Group operations.

24 hour 365 days a year service and call-out support is the least our customers expect, so that’s what we provide.

Our support centre is manned 24 hours a day 365 days a year.
Each and every call is answered by an employee, so you will never get “person unavailable”, “mobile out of range”, or “answer machine” excuses.

At EA Group we recognize that each and every customer is an individual with specific needs. We strive to ensure that we meet the exacting needs of each of our clients.

• Site specific maintenance and support packages

  
  

• Electronic support using on-site modems
   

• Large spare parts stock
   

• Free site surveys
   

• Fully trained, experienced staff
   

• Discounted consumable items
   

• Site staff training for 1st line maintenance